Click below on the logo of your browser for the right instructions.

In case you need to change your settings right away, please follow this section.

        

Participation in a live event on the VoiceBoxer platform requires the use of your microphone and camera for the moderator(s), presenter(s), and interpreter(s).

 

 

 

 


Allowing the use of your camera and microphone on Google Chrome

When connecting from Chrome, a pop-up window will appear asking you to allow the use of camera and microphone. Press Allow as shown below.

 

 

 

 

Allowing the use of your camera and microphone on Mozilla Firefox

When connecting from Firefox, a pop-up window will appear, just like in Chrome, asking you to Share Selected Devices to allow access to your camera and microphone. Just click it.

Note: Unfortunately, the latest versions of Firefox (version 68 and 69) are known to have a bug in which it prevents platforms such as VoiceBoxer to receive audio/video properly. This doesn’t only affect VoiceBoxer, but other communicational tools as well. 

 

Allowing the use of your microphone on Microsoft Edge

When you log on the event, a notification will appear at the bottom of your screen. You can either Always allow or Allow once for VoiceBoxer to access your microphone. We recommend using the first option so that you don’t have to repeat this process each time you connect to an event.

Note: This browser only allows you to broadcast audio and not video. If you would like to use your webcam as well, please use the other suggested browsers in this article.

 

Allowing the use of your camera and microphone on Safari

When connecting from Safari, a pop-up window will appear asking you to allow the use of camera and microphone. Press Allow as shown below.

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Every time you refresh your browser, make sure to allow the devices again if asked to do so.

When you deny access to camera and microphone, you will get the following message:

 

How to change your microphone and camera access settings

 

To change the microphone/camera permissions on Google Chrome and Mozilla Firefox:
  • Refresh your browser and then follow instructions below
  • Click on the lock or camera icon next to the address bar, press it and change the settings to allow the page to access the devices.
  • Finally, refresh your browser window and you’ll be good to go.
 

You can choose to always have the VoiceBoxer platform access the camera and the microphone or allow it every time you refresh the browser or use the platform.

 

The way to change this in Microsoft Edge is:
  • Refresh your browser and then follow instructions below
  • Click on the lock icon at the beginning of the address bar, a menu will appear with the website permissions. make sure that Microphone is toggled on. Now refresh your browser again for the settings to be applied.

 

The way to change this in Safari is:
  • Refresh your browser and then follow instructions below
  • Click on ‘Safari’ on the top menu bar and choose ‘Preferences’ as shown below
  • On the new pop-up window (shown below) please choose ‘Websites’ from the top bar and set “Allow” for the use of Microphone and Camera both for the page event.voiceboxer.com
  • Finally, refresh your browser window and you’ll be good to go.