One of the most important parts of any presentation is being heard clearly by your audience. This guide will show you how to ensure that your microphone is selected correctly for optimal audio.

As a first step, you can test your microphone before each event via the VoiceBoxer system check.

Determining Which Microphone to Use

When it comes to clear audio, a headset will always provide the best possible sound to the audience of your event.

When a headset is not available, it is possible to use earbuds or air pods for your presentation, but sound quality will not be as good as with a headset. If you are using earbuds with a microphone, make sure the microphone is held close to your mouth for the duration of your presentation.

If you have no other option, you can use the internal microphone of your laptop or computer. This will have the worst sound quality and may be difficult for the audience and interpreters to clearly hear your audio.

Selecting Your Microphone Device

Before your event begins, make sure that you have your headset inserted into your computer and close all other communication platforms (Zoom, MS Teams, Skype, etc). You will then be ready to check the audio quality of your microphone, and if you need to change devices, you can do that with the ‘+’ icon found on the left sidebar of your screen.

Click on the ‘+’ icon and you will see a drop-down box displaying every available microphone.

Choose the correct headset and test your microphone. Pay attention to the audio display in the bottom-left corner of your screen.

If you do not have audio you may need to change the microphone. The default device will often be your computer’s internal microphone so it’s important to switch to your headset microphone for the best sound quality.

Microphone Selection

What If You Still Cannot Be Heard?

If you follow these steps and still cannot be heard when presenting, you should do the following.

  1. Remove and reinsert your microphone
  2. Refresh your tab with Ctrl + Shift + R buttons on Windows or Cmd + Shift + R on Mac
  3. If you still cannot get audio, click the ‘?’ icon on your left sidebar to reach our live technical support team