Please find here the technical specifications to use VoiceBoxer for online events. (for on-site events, please refer to this guide)

Computer

  • Minimum requirements: At least 2 GHz dual-core processor and with 4 GB of RAM.
  • Browser: Google Chrome or Microsoft Edge. Learn more about the compatible browsers here.

Connection

  • Broadband connection. You can test your connection at SpeedTest (for on-site events, please refer to this guide). The download/upload should be of at least 5 Mbps with a maximum ping/latency of 50 ms.
  • Ethernet is highly recommended for speakers and required for interpreters. With modern computers without an Ethernet port, it might be necessary to buy an adapter for your computer (e.g. Ethernet-to-USB or Ethernet-to-Firewire for Mac). In case an Ethernet connection is not possible at your location, please make sure you are not more than 5 meters far from the WiFi router.
  • Check your network settings using the VoiceBoxer check page. This will ensure that your firewall is not blocking connections to our servers. To learn more, visit this page.

Headset/Sound (for the Moderator, Presenter and Interpreter roles)

  • Professional headset with integrated microphone (recommended suppliers: Plantronics and Sennheiser). Please make sure your headset is compatible with your computer for input/output ports. Smartphone earpieces with a microphone, such as Apple earpieces must not be used.
  • The headset that is being used as a microphone must be detected by your operating system and selected as the default recording device.
  • For interpreters, Home/office without background noise, possibly with sound insulation. For interpreters working from their homes, we recommend working in a room without any echo. Doors and windows should be kept closed in case there are external noises that might be picked up during the assignment (e.g. other people’s voices, pets, traffic, external noises, etc..).