Step #1: Join Teams

Please access the Teams link that you have received from the organizers.

 

Step #2: Join VoiceBoxer Connect

Open the VoiceBoxer Connect link that will be shared with you in the chat or by email, then select your preferred language for listening to the interpreted audio.

We recommend opening the link on a mobile device and then controlling its volume.

For live technical support, please use the button to access our live chat or write to support@voiceboxer.com by email.

 Mute Interpretation

 Language selection

 

Step #3: Mute Teams Audio

Please mute or lower the volume in the Teams platform to avoid double audio or echo., You can do so by opening the Settings in the Teams app (three dots on top-right), clicking “Device settings” and then dragging the audio volume slider to whichever level is best for you.

 

In case you are joining Teams and VoiceBoxer on the same device, please mute the Teams platform to avoid double audio or echo. This can be done as follows:

  • Joining Teams via the browser – Right-click on the browser tab and select “Mute Site” or “Mute Tab”

  • Joining Teams via the desktop app (for Windows):

a) Go to the Windows “Volume Mixer” (bottom-right, next to the clock), by right-clicking on the Speaker icon, then click on “Open Volume Mixer”. Alternatively, you can search “Sound mixer options” in the Windows start menu.

b) Mute or lower the sound output for Teams

 

Please write to support@voiceboxer.com by email if you have any questions.